CCM - Communication Centre Multilingue

: Dec 9, 2020

About Me

The Communication Center Multilingue Soc. Coop. Sociale - CCM was born in July 2007 through the Memorandum of Understanding between the Department for Civil Liberties and Immigration of the Italian Ministry of the Interior, the – International Organization for Migration and other public bodies.

CCM started its activity with the development of social initiative projects. It coordinated and contributed on various social projects recognized and supported by relevant bodies such as the International Organization of Migration, the Ministry of the Interior, reaching also the Quality Certification for the design and provision of hospitality services - LIoyd's Register ISO 9001: 2015 LRC00000986 /2689384.

The professionalism of the association made it possible to plan and implement various social assistance and economic development initiatives, : national projects in the health sector; hospitality projects; EC business development projects supporting international cooperation in Africa.

In 2007 CCM established a long-term partnership with the and managed specific projects in the health sector, including the "EIF Interpreto" project to guarantee access to health services for migrants in the local hospitals (Colli, Monaldi, Cotugno and the CTO in Naples) and the “SAFE” project in collaboration with the ASL of Rome G funded by the Italian Ministry of Health, also aimed at promoting access to health services for migrants.

From 2014 up to today, CCM has been working with the Prefectures of Salerno and Potenza (Campania and Basilicata regions – South Italy) through Framework Agreements for the management of first reception services provided to non-EU citizens seeking international protection and in 2017 CCM has becomen the managing body of 2 SIPROIMI projects in the municipalities of Baronissi and Vibonati (South Italy) for the reception of 61 guests in total (individuals, families and single-parent units).

Through the development of its daily activities, CCM provides training for operators in the first assistance sectors and structure preparations. In particular, the organization provides:

  • Health Assistance (including education actions on infection control and application of procedures; linguistic-cultural mediation aimed at health activities and psychological support for users and operators);
  • Administrative Management, through the registration of migrants in the management system; the issue of identification badges; the procurement and warehouse management; the administrative management;
  • Assistance to the person, through linguistic and cultural mediation; the implementation of social care activities; the distribution, storage and control of meals; laundry services;
  • Distribution of Goods, providing the periodic and regular distribution of consumer goods, first entry kit, call center preparation; provision of individual protection devices to guests and operators.

Keywords and matching areas:

 Social Affaires and Inclusion
 Development and Cooperation
 Asylum, Migration and Integration Fund (AMIF)
 Culture and Development
 Project Management
 Migrants and Refugees

Ideas in Progress

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