The main services ABSA offers to its members are:
1. Advocacy and lobbying to represent their interests to the Albanian government;
2. Information on markets and business trends in the BPO sector, and B2B event facilitation;
3. Consulting Services to start new companies.
ABSA is undergoing the process of becoming a partner organization of the Association of Business Service Leaders (ABSL), an international organization operating in the BPO sector. ABSA will be an Albanian representation of an international organization, correspondingly adding the country to a wider map in the market.
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