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TRaining Intercultural and bilingual Competences in health and social Care

During a two-year developmental training trajectory, leading clinical employees,linguists, cultural scientists, public health experts, social care experts and ad-hocinterpreters (employees or volunteers) will develop training courses for different targetgroups (either with migration backgrounds or those who take care of migrants) in orderto enhance their intercultural and bilingual awareness and competencies in health andsocial care services.The following target groups are identified:• ad hoc interpreters (family members, teenagers, medical staff)• mediators, health and social care providers (family physicians)• migrant patients.In order to accomplish the maximum effect, this project will mainly focus on the Turkishminority community, but not exclusively (depending on different representations ofminority groups in the participating countries).The aim of this project is- to acknowledge, support and enhance migrants’ informal bilingual and interculturalcompetencies- to develop non-formal adult education courses- to test training methodologies, based on varied forms of learning techniques- to make these courses ready for implementation for any European minority groupsdealing with multilingualism.The training courses in intercultural and bilingual competencies are designed toenhance intercultural and bilingual awareness and competencies in order to empowerthe position of the relevant target groups in health and social care.The applied learning methods are varied, and include discussion panels, forum theatre,expressive theatre, role play, focus groups, and education and counselling methods.The main evaluation strategies contain questionnaires and in-depth interviewing(individual as well as with focus groups). The application of these strategies will result ina portfolio of best practice for training courses in intercultural and bilingualcompetencies for health and social care providers as well as service users from ethnicminority groups. Visible results will be the training course manuals for different targetgroups, website information, articles, etc. The groundwork for this innovative project hasbeen undertaken in the past two years via a Grundtvig II programme, in which relevantinformation on multilingualism as a human resource in health care was collected andexchanged.

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