Start date: Dec 31, 2006,
End date: Dec 30, 2009
The Train 2 Gain and Go 4 Growth Programmes provided the means to build the capacity of 20 supervisors / first line managers and 10 of their line managers employed in small tourism related businesses (e.g. bars, restaurants, bed and breakfasts, small hotels, visitor attractions, craft enterprises etc) located in Northern Ireland and the border counties of Cavan, Monaghan and Leitrim to achieve and maintain operational excellence through participation on a contextualised programme of practical, co-operative activity centred on leading edge management development practices and good practice operational techniques.The programme facilitated the sharing of experiences within the industry through a structured process of joint learning, networking and dissemination activities. The programme added to enhance more traditional forms of training for the sector by combining knowledge and accredited skills development with exposure to and experience of good practice and world-class techniques.Lusty Beg Island saw the launch of a new exciting innovative training and development programme, Train 2 Gain with a two day residential aimed at developing the practical skills of team leaders and supervisors within the Tourism and Hospitality sector. All delegates completed and received their ILM level 2 Award Institute of Leadership and management and 16 delegates also completed their Welcome Host Plus Customer Care Qualification and received accredition. The Radisson SAS in Belfast saw the launch of a ew exciting innovative development programme, Go 4 Growth aimed at helping businesses within the Hospitality and Tourism Sector increase their productivity and wealth. All delegates were successful and completed the programme and received an Institute of Leadership and Management (ILM) Business Development Award at aCelebration Event.Commenting at the launch, Dermot McBride from Hillview House said I am extremely excited to be taking part in this programme and see it as an excellent opportunity to enhance my skills so that I can enrich my businesses and achieve its objectives.
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