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Increasing SME competitiveness by quality training and individualised online monitoring

This project is based on an analysis of the difficulties faced by SMEs in gaining documentary certification for their quality systems. These difficulties arise out the complexity of the formulation of standards, the lack of competence of the staff responsible for quality management in SMEs and the fragmentation of the information and training market. The partnership proposes to develop a personalised and progressive web-based training system.The system will include: - educational texts developed on the basis of practical examples found in SMEs;- individualised online training paths;- a forum for exchanges between quality managers in SMEs;- a forum for exchanges, concentrating on quality, between SMEs and job seekers;- a documentary database with details of all of the institutional or private-sector players in the quality market.

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