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Improving the Efficiency of Student Services
Start date: Oct 15, 2012,

As the world is changing so is the relationship between the university and the student. Students now expect much more than just knowledge. They expect a total experience and competences that prepare them for a future career. This project aims to improve the student experience and services in the Ukrainian Higher Education to reach comparability with Europe. It does this by creating a new management structure called a Student Support Service Centre at four classical Ukrainian universities. The focus of these centres is to provide a better student experience at Ukrainian universities incorporating what happens at entry (recruitment), during their study (new structures and courses) and after they leave ( Alumni Socities) thus covering the total student experience. There are five activities:1. The modernisation of the recruitment process by closer links with secondary schools and the introduction of psychometric testing to attract the right students to the right courses .2. The improvement of the placement services at the universities by using modern information technologies and by providing specially designed courses for both students and enterprises so that they both have a clear idea of what to expect from each other.3. Training students in personal and communication skills including social networking and being able to collaborate with others use lateral and more creative thinking. 4. The promotion of the social role of student societies and encourage more communication between Ukrainian and European groups.5. The harnessing of the power of Alumni Societies as a source of funding to sustain these centres after the end of the project.As this is a structural measure, it fully involves the Ministry of Education, Science, Youth and Sports in Ukraine as an active partner who will be involved in all activities. This will result in the development of a strategic framework for Ukraine which will ensure the spread of these ideas on a national level and legal basis.

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