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Higher education student and staff mobility project
Start date: Jun 1, 2014, End date: Sep 30, 2015 PROJECT  FINISHED 

The FERRANDI Bachelor Manager de Restaurant is a three-year program leading to a Bechelor's degree, recognized by the French state at Level II. During the course of their studies, students are required to do an internship abroad during their second year. Last year, the internship abroad concerned 55 students, 44 of whom did their internship in Europe. FERRANDI was granted 19 Erasmus scholarships, we thus selected 19 students who benefited from Erasmus financing. Of those 19 students, 17 interned in zone 1, 1 in zone 2 and 1 in zone 3. There were 11 men and 8 women, aged between 20 and 26 years, all of French nationality. The main objective of the internship is to give students the opportunity to apply thei knowledge and skills taught at school. It is an essential immersion in the professional environment. The following skills are put into practice and developed during the internship : ? Communicate in English in a professional setting ? Practice food and beverage service technique ? Respect protocol and service etiquette ? Respect sanitary and security regulations ? Analyse sales, manage stocks, respect production costs ? Develop a sense of responsibility ? Take initiatives ? Play a real role in the running of the business Students are expected to be assigned the following tasks/missions ? Mise en place (set up) of the dining room according to instructions ? Greet, seat and see off clients ? Advise clients and take orders ? Perform the service : food ? Perform beverage service ? Manage serving several tables at once ? Clear tables during and after service ? Manage the service desk ? Manage the cash register ? Perform inventories and identify purchasing needs ? Apply HACCP guidelines ? Fill out work documents : orders, stock list, HACCP forms ...) ? Perform cleaning tasks : dining room, furniture, equipment

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