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EU Tourism Mentoring

The tourism is one of the most important economic sectors in each country, including SK, RO and LT. In spite of all of these countries having potential for tourism (land, hotels, history, art, vista etc) each still lack quality in the services provided. The hotel, leisure, travel and tourism (HLTT) sector in most European countries lacks structure to skills development and career development planning. It displays a wide range of qualifications, profiles and standards, and training/teaching paths which are not unified. Additionally, SMEs in this sector display poor staff retention, inequality in promotion (more men than women), and minimal budgets to address the issues.Mentoring - mutual learning and sharing - has become one of the most powerful developmental tools for any organisation to develop staff, standards and the organisation itself. This project uses the tested mentor development toolkit in HLTT sector, to transfer this innovation and knowledge to the importing nations (SK, RO and LT) as the first step to addressing these sector skills issues.Within the EU, it is only the UK that has EQF-referenced qualifications that progress candidates towards a national (UK) industry standard of competence. Aim: To create a training methodology standard for mentor development from a UK-developed productEUTM’s main objectives are to:- transfer the Methodology and Training Path designed in the UK for mentors- improve the training offer for mentors in the UK and Europe in close cooperation with employers and practitioners- initiate the transfer of mentoring techniques though a mentoring pilot, identifying sector benefits.- produce a final Methodology and Training Path designed for EU valorisationShort-term impact on the HLTT sector; introducing the cost-effective means of developing staff - by first developing mentors, and thus developing mentees.Longer-term impact; building capacity in organisations, with: managers. staff teams, trainers, mentoring professionals, VET institutions, public bodies.
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