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Emotional Intelligence and Social Sensitivity in Health Care

Across the European countries, including Turkey, past several decades witnessed major changes in health care systems and structure. The health care reforms are often part of a much wider social and economical changes and social mobility where different marginalized groups with social disadvantage are the stakeholders. Social disadvantage can take many different forms in health related difficulties. Health care workers are going through a major challenge both on personal and professional levels. On one level, health-care workers have to adopt to the personal and organizational challenges of the reform, on another level they have to adopt to the new request of service users and day to day problems of social diversity and disadvantage. New inter and intra personal skills are needed to balance the professional capacities and existing challenges in health care.The main aim of CarES project is to improve the quality of health care and wellbeing of health care workers through the promotion of emotional intelligence (emotional self-regulation / self-awareness and self-motivation ) and reducing the level of social adversity through the promotion social sensitivity (sensitivity towards social adversity and social skills for reduction the impact of adversity determinants) in health care. Also the CarES project will provide a web based learning environment for those who might not have an access to professional development program in health. To achieve this aim, CarES project will construct a Web based learning environment to share the content of educational material. The Web 2.0 learning environment will contain training material on Emotional Intelligence (EI) and Social Sensitivity (SS) and it will be addressed to promote EI and SS competence among health care workers.The consortium brings a diverse range of partner for VET in the field. It believes that EI and SS are part of a very needed professional development in health especially within the current context of structural change.One of the main outcome of CarES will be to improve the professional qualification of health workers through the promotion of a series of inter and intra personal competences, resulting from the use of Emotional Intelligence and Social Sensitivity thus fostering a higher flexibility of health care workers that will allow them to quickly adapt to the changes that can occur in the health care sector. This will also improve the quality of life and the wellbeing of healthcare workers.The project will increase the motivation and satisfaction of the workers of health care sector, as they will be able to manage their work in an emotionally intelligent way; improving the quality of service (faster problem solving, personalized attention, social acceptance). The project will also promote the reduction of social adversity in health care. CarES will provide a sustanible resource for professional development and will promote continuous training for workers of health care sector.
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