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Communication in Mobile and Virtual Work
Start date: Sep 1, 2014, End date: Aug 31, 2017 PROJECT  FINISHED 

The digitalization of communication has had a significant impact on business communication. The research firm IDC has estimated that the number of mobile workers accessing enterprise systems worldwide reach a number corresponding to more than a third of the world’s workforce (about 35%) by 2013. Since the importance of mobile work is growing there is a need for developing adequate communication literacy in multicultural environments as a part of lifelong learning. The new communication literacy refers to the new communication and language skills needed in virtual and mobile communication as well as to cultural awareness, digital skills and knowledge, new media attitude. The integration of a joint digital competence description in curricula will enhance the uniformity of studies at the European level and facilitate the implementation of joint study units in Europe at the EQF levels 6-7. The CoMoViWo project will focus on the communication literacy that both employees and managers need in virtual and mobile work communication at European level. The project partners will first conduct a review of current practices in their countries and define the new communication literacy. The consortium will produce virtual training modules (6 ECTS) in English and Spanish for teaching virtual and mobile working life communication. The virtual training modules will include the content, tools, design, methods and manuscript. The modules are piloted and, finally, a Teacher’s Handbook is published in the project Wiki and on its website. The modules are common for degree students and staff training. The content and methods of the modules will be decided based on the research overview, survey and piloting feedback and collaboration with working life expert. All materials produced during the project are Open source educational resources. The project aims to find out the level (CERF, Common European Framework of Reference for Languages) of communication literacy needed business life. In addition, the project focuses on exploring what kind of literacy training the enterprises and students need (content, communication technology, learning methods) and consequently the skills the teachers need to be able to prepare the students for virtual/ mobile communication in working life. CoMoViWo project is coordinated by Turku University of Applied Sciences (TUAS). The partner HEIs are: Universitat Politecnica de Valencia (UPV) from Spain, Manchester Metropolitan University (MMU) from the UK and Politechnika Gdanska (GUT) from Poland. The partner responsible for the quality assurance and dissemination of the project results is an international language association International Certificate Conference e.V. (ICC). The participants work in close cooperation with their local/regional/national associated partners (two associated partners/partner organization). The consortium will use the communication channels and methods chosen together to support multicultural virtual communication. The communication training modules will be based on collaborative learning and use of communication tools of real working life communication situations. The active involvement of the associated partners at all stages of the project, especially in the module development, brings additional value to the project by ensuring the authenticity of the materials and communication practices. The associated partners will also have an important role in the dissemination and exploitation of the project results. The CoMoViWo project will provide novel, modernised training modules for HEIs and enterprises and suggest changes to curricula at EQF levels 6-7. The project results and outcomes will benefit all the participants by increasing their competence in digital literacy, networking and collaboration. In addition, students benefit by improving their employability and possibilities for mobility in Europe. Teachers, on the other hand, can enhance their professional skills by updating their knowledge and understanding of the skills needed in business life today. Teachers’ lifelong learning and professional development will be supported by describing the new communication literacy and publishing training modules and a Handbook for Teaching Virtual and Mobile Communication. The impact of the CoMoViWo project on enterprises extends to all organizational levels from employees to management. The project benefits enterprises by providing them with staff whose skills meet the requirements on multicultural communication skills in virtual and mobile working life and thus facilitates the enterprises’ international business operations and enhances their productivity and success in the global market. This project will help working life representatives to develop their communication literacy in virtual and mobile communication according to the concept of lifelong learning.
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