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Training Railway Agents on INclusion in Stations

Start date: Sep 1, 2014, End date: Aug 31, 2016,

Since 2008, the twelve railway companies’ members of the “European Charter for development of social initiatives in stations” have shared concerns regarding persons living in highly precarious circumstances in the stations. Indeed, the presence of such a public is challenging the usual practices of railway agents in stations (service agents, security agents, maintenance agents, cleaning agents etc...
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